Gaithersburg Auto Repair

897 reviews
8025 Snouffer School Road, Gaithersburg, MD 20879
Call Us:(240) 261-0090
Mon - Fri: 8:00 AM - 5:00 PM
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5

Airpark Auto Pros did a fantastic job with my vehicle. I loved that they did an overall vehicle inspection and then sent me pictures and descriptions of what they noticed on the car. They also discussed with me what was most pressing and what could possibly wait for a bit. They provide a very detailed estimate, again with pictures and descriptions and send it to you to approve over text or email. I was able to easily share this with my partner, discuss next steps and make an informed decision. They were trustworthy, detailed and professional. And of course very clean. They wipe down the car after all work is done with disinfectant to ensure our safety. We have found our new shop for all car repairs.

We are so happy you had a great experience with the brake service on your Chevy Suburban! Thank you so much for the great feedback and review. You have described all the things we strive to be - detailed, trustworthy, clean, professional. It's great to know that the digital inspection report and estimate, photos, and descriptions/recommendations were helpful. Thank you so much for the detailed and thoughtful review!

- Airpark Auto Pros
5

Very good place and courteous people

Thank you for your feedback and review! Our customer's experience is very important to us. We are so glad you had a great experience bringing your Toyota Sienna to Airpark Auto Pros for an oil change and multipoint inspection. We are always happy to help and we really appreciate this five star review!

- Airpark Auto Pros
5

Thank you so much for this 5-star review! We're glad you had a great experience bringing your Nissan Versa and Ford Explorer in for oil changes. Thank you taking the time to give us feedback. It means the world to us!

- Airpark Auto Pros
5

Quick and professional service

Thank you so much for your feedback! We are happy you had a great experience bringing your Volkswagen Passat in for new fuel injectors. We value our customer's time so we make it our priority to provide quick and professional service for every customer, every time. Thank you so much for this excellent review!

- Airpark Auto Pros
5

I had an oil change done recently. I had an appointment at 3pm and when I arrived, they were ready for my vehicle. I didn't have to wait, which I appreciated because it shows that they valued my time. When my oil change was completed, they went over the report and I was done. I would come back in the future.

Thank you so much for this great review! You're right, we do value our customer's time. We try our best to get you in and out as quickly as possible. We look forward to continuing to care for your Jeep Grand Cherokee. Thank you so much for your feedback and review!

- Airpark Auto Pros
5

Airpark Auto pros were prompt and efficient. I have appointment was set within the week. They sent me a text reminder and promptly took my car in when I got there. They accepted the Groupon I had purchased and included 70 point inspection. They did not pressure me to do any additional work put informed me with the inspection that there were things that needed to eventually be done. The waiting area was clean and comfortable with a television and internet.

Thank you so much for this excellent review! We are happy you had such a positive experience. We know our customers appreciate knowing everything their car may need so we are happy to provide that information with every oil change. We are glad you enjoyed the waiting area as well. We want our customers to be as comfortable as possible while waiting for their car. Thank you for this great feedback and review!

- Airpark Auto Pros
5

Solid customer service.

Thank you so much for this 5-star review! Customer service is our top priority! We were happy to take care of the AC on your Chevy Trax and get you comfortably back on the road. Thank you for this great review! Your feedback means the world to us!

- Airpark Auto Pros
5

Super professional staff, they were so helpful, and constantly kept me informed of the status of my vehicle. They even caught an issue another shop created during my oil change, and ordered the part from the dealership for me, at no additional cost. Also, for us WFH-ers, had no issue continuing my work in their lobby, which has a dedicated computer space. Will be going back.

Thanks so much for this awesome review Sabrina! We are so glad you had a good experience bringing your Mazda 6 in for an oil change and multipoint inspection. It is one of our top priorities to have a comfortable lobby for our customers. We are so glad you found our internet cafe useful. Thank you so much for your feedback and five star review!

- Airpark Auto Pros
5

Super professional staff, they were so helpful, and constantly kept me informed of the status of my vehicle. They even caught an issue another shop created during my oil change, and ordered the part from the dealership for me, at no additional cost. Also, for us WFH-ers, had no issue continuing my work in their lobby, which has a dedicated computer space. Will be going back.

Thanks so much for this awesome review Sabrina! We are so glad you had a good experience bringing your Mazda 6 in for an oil change and multipoint inspection. It is one of our top priorities to have a comfortable lobby for our customers. We are so glad you found our internet cafe useful. Thank you so much for your feedback and five star review!

- Airpark Auto Pros
5

Thank you so much for this 5 star review! We were happy to take care of the oil change and multipoint inspection on your Nissan Rogue. Your feedback means the world to us! Thank you so much for this great review.

- Airpark Auto Pros
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